Privacy Policy
Last Updated: June 12, 2025
Table of Contents
Need Help?
If you have questions about our privacy practices or would like to exercise your rights, please contact our privacy team.
Contact UsIntroduction
Welcome to Quotation E. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all information collected through our website, as well as any related services, sales, marketing, or events. Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.
Information Collection
We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.
Personal Information We Collect
- Personal Identifiers: Name, email address, phone number, postal address
- Account Information: Username, password, account preferences
- Property Information: Property size, age, type, location
- Project Details: Renovation scope, budget, timeline, design preferences
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.
Data Usage
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
Business Purposes
- To facilitate account creation and authentication
- To provide and maintain our services
- To process your requests and transactions
- To provide personalized renovation estimates
- To respond to inquiries and offer support
- To send administrative information
Marketing Purposes
- To send you marketing and promotional communications
- To deliver targeted advertising
- To develop and improve our products and services
- To identify usage trends and determine effectiveness
- To conduct research and analysis
- To expand our business activities
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
Third-Party Disclosure
We may share your data with third parties, to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
Categories of Third Parties
- Service Providers: Companies that help us provide our services, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Partners: Contractors, renovation professionals, and other third parties with whom we partner to offer you certain products, services, or promotions.
- Advertisers: Third-party advertising companies that we use to serve targeted advertisements.
- Analytics Providers: Third parties that help us understand how users interact with our website.
Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
User Rights
Depending on your location, you may have certain rights regarding your personal information. These might include rights to access, correct, delete, restrict processing, or object to processing of your personal data.
Your Rights Include
Right to Access
You can request copies of your personal information.
Right to Rectification
You can request that we correct inaccurate information.
Right to Erasure
You can request that we delete your personal data.
Right to Restriction
You can request that we limit how we use your data.
Right to Data Portability
You can request a copy of your data in a machine-readable format.
Right to Object
You can object to our processing of your information.
To exercise any of these rights, please contact us using the details provided in the Contact Information section. We may need to verify your identity before responding to your request.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Our Security Measures Include
- SSL/TLS encryption for all data transmission
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Regular security training for all staff
- Data minimization and retention policies
- Incident response procedures
Important Notice
While we strive to protect your personal information, we cannot guarantee its absolute security. We encourage you to be careful with your passwords and account information.
GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
Legal Bases for Processing
Under GDPR, we must have a legal basis for processing your personal information. We rely on the following legal bases:
- Consent: We may process your data if you have given us specific consent to use it for a specific purpose.
- Performance of a Contract: We may process your information where it is necessary for the performance of a contract to which you are a party.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Legal Obligations: We may disclose your information where we are legally required to do so.
- Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.
Data Transfer
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
CCPA Compliance
If you are a resident of California, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA).
Your Rights Under CCPA
- Right to know about the personal information collected, disclosed, or sold
- Right to request deletion of personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
Categories of Personal Information We Collect
In the past 12 months, we have collected the following categories of personal information:
- Identifiers (e.g., name, address, email, phone number)
- Commercial information (e.g., products or services purchased)
- Internet activity information (e.g., browsing history, search history)
- Geolocation data
- Professional or employment-related information
We will not sell your personal information to third parties. If you wish to exercise your rights under CCPA, please contact us using the information provided in the Contact Information section.
Changes to Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Information
If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at:
Last Updated: June 12, 2025